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Collaborative Conflict Resolution Course

Njema Court, R2, Rhapta Road, Nairobi, Kenya

-1.2642103 36.7903268

Description

Event: Collaborative Conflict Resolution Course Venue: Indepth Research Services, Nairobi, Kenya. Event Date: 14th May– 18th May 2018 NITA CERTIFIED RECENT CLIENTS INTRODUCTION With change comes conflict. Conflict can be positive or negative depending on the attitude and skills of the participants. Collaborative conflict is characterized by an approach in which people attack problems rather than each other. Essential components of collaborative conflict resolution include selection of basic technique, preparation for confrontation, and viewing the situation from the other person's perspective. Conflict resolution, otherwise known as reconciliation, is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. This training helps participants understand the causes of conflict and improve their ability to use a range of conflict management styles. Tools are provided and practiced for resolving conflict in a collaborative, win-win environment. DURATION 3 days. WHO SHOULD ATTEND Conflict resolution professionals, managers, NGO staff, government employees, Human Resource professionals, counsellors, humanitarian aid workers, policy enforcement officials etc. COURSE OBJECTIVES At the end of this course the participant will be able to: Define conflict and identify the four major causes of conflict Assess their preferred conflict management style Describe and use a 5 step process for resolving conflict Review and practice key communication skills Create norms and strategies to respond effectively in conflict situations TOPICS TO BE COVERED Conflict definition What is conflict Causes of conflict Strategies for Managing Conflict Competition – Compromise – Collaboration Relationships Conflict management style Conflict Management Style Survey Conflict Resolution Styles Advantages / Disadvantages Conflict resolution process and skills Process for resolving conflict Establishing a supportive climate Determining each other perceptions Communication skills Identifying the causes of conflict Agreeing on a tentative solution Conflict resolution team activity Visit our website for more details HOW TO PARTICIPATE Tailor Made Training Register as an Individual Register as a Group Become one of Our Partners Frequently Asked Questions (FAQs) Purchase Software View related courses Project Management Workshop for Senior Officers Course Communication and Presentation Skills Course Change Management Course Strategic Financial Management Course Debt Collection and Credit Management Course Report Writing Skills Course The most popular courses Training Course on Agriculture Best Extension Practices Installation, Use and Management of OPENHDS and ODK Course Scientific Writing and Scholarly Publishing Course Result Based Monitoring and Evaluation Course ICT for Monitoring & Evaluation (M&E) Course GIS and Remote Sensing for Epidemiology and Public Health Course Development and Humanitarian Capacity Building Institute Course Catalogue For further inquiries, please contact us on Tel: +254 715 077 817, +254 (020) 211 3814, Email outreach@indepthresearch.org ACCOMMODATION Accommodation is arranged upon request. For reservations contact the Training Officer. Email: outreach@indepthresearch.org. Mob: +254 715 077 817 Tel: 020 211 3814 PAYMENT Payment should be transferred to IRES account through bank on or before C.O.B 07th May 2018. Send proof of payment to outreach@indepthresearch.org. .

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Start: 2018-05-14T09:00:00+03:00

End: 2018-05-18T17:00:00+03:00

Tickets

Individual Registration 1142.95 USD