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Kaizen: On-Site Experience, Franciscan St. Francis

8111 S Emerson Ave Indiana

39.6486355 -86.07950829999999

Description

The workshop is sold out. If you'd like to learn about future dates or be placed on a wait list, please contact us.Dates and Times:The workshop will be held April 22 and April 23: Full day Wednesday, April 22 (8:30 am to 5:00 pm) Half day Thursday, April 23 (8:30 am to 12:30 pm) We expect attendees would travel in on the 21st and depart the afternoon of the 23rd.Half of the proceeds will benefit the St. Francis Foundation. Early bird pricing has been extended until March 20. "Three for two" group pricing now available. Bring a team!One of the early registrants said:"Thank you for putting this together. This is what people should be doing instead of going to conferences."About the Workshop:Why is this workshop important? Because we all want to create a culture of continuous improvement and continual learning (as the IOM endorses). Why is this culture important in healthcare? Because higher staff engagement leads to better quality outcomes and patient safety... hospitals save money.... everybody wins. This culture isn't just nice to have, it's a must for being competitive in challenging times. Since 2007, Franciscan St. Francis Health has engaged staff to implement and document about 23,000 improvements, both large and small. They have improved the patient experience, quality, and safety, while creating a better workplace and saving millions of dollars. The NICU, for example, is in the 99th percentile for patient/family satisfaction and their manager attributes this to their Kaizen process and ideas that were implemented by their staff. The system was also named a Healthgrades Top 100 Hospital for 2015, which places them in the top 2% of American hospitals You've read about "Healthcare Kaizen" and Franciscan's success with continuous improvement. Now, come visit this Indianapolis-based health system to hear about and see Kaizen in practice for a full day on April 22nd and the morning of April 23rd.In this 1.5-day on-site workshop, you'll have the opportunity to: Learn from Joe Swartz about his eight years at Franciscan spent teaching Kaizen practices and coaching staff and leaders, as Director of Business Transformation Also learn from Mark Graban about how to get started with Kaizen, based on his experience helping health systems around the world with Lean and continuous improvement Hear directly from Franciscan St. Francis executives and leaders, as they explain their critical role in fostering a culture of continuous improvement, lessons learned, and more Visit departments (such as pharmacy, NICU, endoscopy, etc.) in small groups to see and hear about Kaizen in practice See and hear about Kaizen improvements from the people who implemented them Learn about how they use technology to spread and share improvements across three sites Participate in discussions about your own active (or planned) continuous improvement journey Enjoy a group dinner the evening of April 22 and an optional gathering the evening of April 21 Our goal is to minimize the amount of time in didactic lecture mode and to maximize the amount of time spent in discussions, gemba visits, and Q&A sessions. You'll have unprecedented access to Franciscan leaders and staff and you'll have a great opportunity to really see and feel what a culture of continuous improvement looks like.This workshop is designed for C-level executives, vice presidents and directors, continuous improvement staff, physician leaders, and more. We expect that attendees will have knowledge of Kaizen practices if not some experience in adopting Kaizen practices. Starting in early March, you will also have access to an hour-long "Intro to Kaizen" online course that will provide an introduction to these topics, a "Kaizen 101," if you will. We recommend completing this online work before April 22 to maximize your on-site experience. Here is a screen shot of that online education platform:We also encourage attendees to first read either of these books co-authored by Joe Swartz and Mark Graban: Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements (a Shingo Research Award recipient) or The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization See this video with Franciscan staff and leaders talking about their Kaizen approach:You'll see how Franciscan staff are "Kaizen crazy" and excited about improvement (read more):You'll hear from Franciscan managers who have MORE time in their day because they've developed their people and their problem solving skills (read more):Click here for more videosLogistics, Meals and Travel:Registration is limited to 25 attendees to allow the most effective discussions and learning possible. Cancelations can be accepted before April 15. Substitute attendees are allowed.The price of registration includes breakfast beverages, including coffee and tea, various snacks, boxed lunch on April 22, and breakfast beverages again on April 23. Dinners will be organized by Mark and Joe, but attendance is optional and each attendee will cover their own dinner costs. Food choices and options will be communicated in advance to attendees.Recommended hotels: PDF with hotel information, locations, and special rates.Hilton Garden Inn, which is the closest hotel is about a mile South of the hospital. They will give our participants a $98/night rate, depending on availability. They said that rate will likely increase as the date gets closer and they fill up. A free shuttle bus will be available to and from the hospital from the Hilton Garden Inn, the Holiday Inn Express, and the Candlewood Suites, since those hotels are located close together. More details and a shuttle schedule will be posted. You can, of course, rent a car and drive yourself.Airport information: The Indianapolis (IND) airport is about 20 miles from the hospital site where the workshop will be held. Payment Options:The default payment method is by credit card. If you'd like to pay by check, or if you need an invoice, contact Mark Graban at Mark@MarkGraban.com or call 817-993-0630.Early bird pricing is available through March 13.You can get a special rate by bringing a group of three or more to learn and experience this together.About the Authors and Instructors:Joseph E. Swartz is the Director of Business Transformation for Franciscan St. Francis Health of Indianapolis, Indiana. He has been leading continuous improvement efforts for 20 years, including nine years in healthcare, and has led more than 200 Lean and Six Sigma improvement projects.Joe is co-author of the book Seeing David in the Stone: Finding and Seizing Great Opportunities (Leading Books Press). He is a contributing author of Leadership Lessons: 10 Keys to Success in Life and Business (ASD Press). Joe has also co-authored (with Mark Graban) Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements (Productivity Press), and The Executive Guide to Healthcare Kaizen, released in August 2013.Joe studied Electrical Engineering at Cleveland State University as well as Management at Purdue University, where he graduated as a Krannert Scholar for academic excellence in their masters program.Joe consulted from 1993 to 2005, working in automotive engineering (General Motors), semiconductor manufacturing (Endevco), industrial product manufacturing (Spraying Systems), pharmaceutical manufacturing (Baxter and Eli Lilly), and aerospace assembly (Allied Signal and Honeywell). At Honeywell, Joe was trained as a Six Sigma Black Belt.He was an instructor for the University of Wisconsin’s Executive Education School of Business in Madison, Wisconsin from 1996 to 2004.He has published articles in Circuits Assembly, 6L, and other journals.Joe is a popular speaker at conferences. He keynoted at the 2004 Outlook on Quality Systems Conference Outlook on Quality Systems, and the 2011 Marcus Evans Medical Device Manufacturing Summit. He has also presented at the AME conference, the Healthcare Systems Process Improvement (SHS) conference, the Lean Six Sigma and Process Improvement in Healthcare (WCBF) Summit, the Lean Accounting Summit, NAHQ, and the TWI Summit.Mark Graban is an internationally-recognized expert in the field of “Lean Healthcare,” as a consultant, author, keynote speaker, and blogger. He is also the author of Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, which was the first healthcare book selected for a Shingo Research and Professional Publication Award in 2009.Mark has worked as a consultant and coach to healthcare organizations throughout North America and Europe. He was formerly a senior fellow with the Lean Enterprise Institute and continues to serve as afaculty member for them and the ThedaCare Center for Healthcare Value. Mark is also the Vice President of Customer Success for the software company KaiNexus, helping further their mission of “making improvement happen” in healthcare organizations and other industries.Mark earned a BS in Industrial Engineering from Northwestern University and an MS in Mechanical Engineering and an MBA from the MIT Sloan Leaders for Global Operations Program. Visit his website at www.MarkGraban.com and his blog at www.LeanBlog.org.Since August 2005, Mark has worked exclusively in healthcare, where he has coached lean teams at client sites in North America and the United Kingdom, including medical laboratories, hospitals, and primary care clinics. From 2005 to 2009, Mark was a senior consultant with ValuMetrix Services, a division of Johnson & Johnson and he currently consults independently and in partnership with larger firms.Mark’s motivation is to apply Lean and Toyota Production System principles to improve quality of care and patient safety, to improve the customer/patient experience, to help the development of medical professionals and employees, and to help build strong organizations for the long term.From June 2009 to June 2011, Mark was a Senior Fellow with the Lean Enterprise Institute, a not-for-profit educational organization that is a leading voice in the Lean world. Mark served as the LEI’s “Chief Engineer” for healthcare activities, including workshops, web & social media, and other publications. Mark also served as the Director of Communication & Technology for the Healthcare Value Network, a collaboration of healthcare organizations from across North America, a partnership between LEI and the ThedaCare Center for Healthcare Value. Mark continues as a faculty member for LEI and the ThedaCare Center.Mark is a popular speaker at conferences and private healthcare meetings. He has guest lectured at schools including MIT, The Ohio State University, and Wharton and has served as a faculty member for the Institute for Healthcare Improvement. He has been quoted and interviewed in many publications, including Health Affairs and the New York Times.

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Start: 2015-04-22T08:30:00-04:00

End: 2015-04-23T12:30:00-04:00

Tickets

Regular Group 466.0 USD 25

"Three for Two" - Reguar 466.0 USD 15

Regular 699.0 USD 25