Find your tickets
Check your email first, including spam, junk and promotion folders.
How to get a refund
The refund policy for an event is set by the event organizer.
How to contact an event organizer
Contact the organizer directly with any event related questions.
How to edit ticket information
The ability to edit ticket information varies by event.
How to transfer a ticket
Transfer the ownership of a ticket to someone else.
Cancelling free orders
Free orders can be cancelled at any time before an event.
Why did my payment fail
Usually due to a declined card or incorrect credit card info.
Generate an invoice
Invoices can only be generated if enabled by the event organizer.
Manage order after checking out as a guest
Activate your account at any time to manage your order.